WinDBG refresher

Tags: Troubleshooting, WinDBG

I had to analyze a memory dump from a server that blue screened.  This blog is a reference how I used WinDBG to analyze the dump.  I don't claim to be an expert in WinDBG, but these few steps can be done in minutes to determine a issue if you have the memory dump available. 

  • Capture either a kernel or complete memory dump.
  • Install WinDBG on a system that will analyze the file, it doesn't have to be on the production server. (Search the web for the proper version of WinDBG you need)
  • Open WinDBG and open the dump file.
  • Add the symbol location srv*c:\symbols*http://msdl.microsoft.com/download/symbols
  • Run !analyze -v or !analyze

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*                        Bugcheck Analysis                                    *
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Use !analyze -v to get detailed debugging information.

BugCheck D1, {3ad0720, 2, 1, f80fe1e4}

Probably caused by : XYZ.sys ( dc21x4+21e4 )

Followup: MachineOwner
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I recommend watching this webcast by Mark Russinovich - Mark is the co-founder of Sysinternals and could make a case for him being the #1 guru on the Internet.  This was recorded at Teched 2006.  Without the tools he has provided, it would make every Windows Administrator's job a lot harder.

http://msevents.microsoft.com/CUI/WebCastEventDetails.aspx?EventID=1032298075&EventCategory=5&culture=en-US&CountryCode=US

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